Returns & Exchanges

At Vittoria Coffee, we take pride in the quality of our beans and equipment; however, if you are not completely satisfied with your purchase, we offer returns on non-perishable items and resolution for quality concerns.

1

Contact Support

Email our customer care team within 14 days of receipt with your order number and a brief explanation of the issue.

2

Verification and Approval

Our team will review your request and, if applicable, provide a Return Merchandise Authorization (RMA) number and shipping instructions.

3

Secure Packaging

Pack the items securely in their original packaging, ensuring that coffee machines or accessories are protected to prevent damage during transit.

4

Refund Processing

Once your return is received and inspected, we will process your refund or exchange within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing